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CSS Corp Newsletter | June 2018
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Historic sources of revenue and traditional business models no longer provide the needed competitive advantage for businesses to thrive in today’s digital world. Organizations are rethinking their customer value chain to align with new realities and demands in a collaborative business ecosystem. Emerging technologies like AI play a big role in helping these organizations align business processes with business outcomes, driving predictability, and building new revenue models. So, today AI is not a technology decision, but a business decision. 


The key to success is the ‘contextual adoption’ of AI to identify and solve customer business challenges and objectives. CSS Corp's AI platforms (Yodaa and Contelli) are largely based on customers’ business-critical metrics. Recently NelsonHall recognized our AI platform, Contelli in their market analysis report on RPA and AI industry trends. 

In this newsletter, we have also summarized some of our recent updates and thought leadership.

Happy Reading!

CSS Corp Marketing

CSS Corp in the News

Exclusive Interview with CEO of CSS Corp

Exclusive Interview: Leader’s talk: Manish Tandon, CEO, CSS Corp

CSS Corp’s CEO, Manish Tandon, gets candid with Times Jobs about his life's journey and leadership lessons. Read Now

Article: How will AI change the HR operations landscape?

Article: How will AI change the HR operations landscape?

HR leaders have begun experimenting with various facets of AI to deliver maximum value to their organizations. Read Now

Solution Video & Case Study

[Video] Active Insights

[Video] Active Insights - CSS Corp's Analytics Platform

CSS Corp's smart analytics platform helps support organizations by providing contextual and actionable insights. Watch Now

[Case-study] Driving Predictability and Optimization in Network Operations

[Case-study] Driving Predictability and Optimization in Network Operations

CSS Corp provided an AI led transformative approach that modernized the support operations for a large enterprise networking company. Read Now

CSS Corp at Industry Events

Meet us at Customer Contact Week

Meet us at the 19th Customer Contact Week event

Meet us at one of the largest events which brings together customer care, CX, and contact center leaders. Know More

Meet us at 2018 Argyle's CIO Leadership Forum

Meet us at 2018 Argyle's CIO Leadership Forum

Meet us at the Argyle Executive Forum which brings together leading IT executives across industries. Know More

Thought Leadership Blogs

Self service ecosystem to enhance CX

Self service ecosystem to enhance CX

Learn how self-service models can empower customers to get what they want with minimum inconvenience, thus enhancing CX. Read More

How Shift-Left enhances customer experience

How Shift-Left enhances customer experience

Organizations are embracing the “Shift-Left” principle that moves the issue resolution as close as possible to the front-line and the customer. Read More