For many organizations, the best-crafted plans of last year went awry. But many companies used the disruption as an opportunity to re-look at their business models, driven by digital and CX transformation. In this new and radically altered landscape, CSS Corp is helping clients chalk out digital roadmaps and deliver operations that resonate with the times. Against this backdrop, we offer the new CX Trends Report that discusses some of the latest technological trends that are propelling new strategies in corporate boardrooms and business operations.
This month also marks the announcement of Sunil Mittal as our new CEO, effective July 1, 2021. As the current COO of CSS Corp, Sunil has been a key architect of CSS Corp’s high growth trajectory over the last couple of years and we are excited to have him lead the organization to into its next wave of growth and development.
Do register for our upcoming events and read a compelling case study about how we reduced customer churn for a telecom giant, among other updates.
Happy Reading!
Warm Regards,
Vivian Gomes l Senior Vice President – Marketing l CSS Corp