The rapid transition to digital has changed the world forever. Personalized experiences are the order of the day and consumers are becoming even more demanding. Brands need to renovate, innovate, and evolve faster than ever before to stay relevant. So, having the right digital strategy that leverages intelligence and analytics can help understand the customer better to deliver next-gen customer experiences.
CSS Corp has been helping leading global brands through its unique services model that brings people, process and technology together to drive outcomes. We use digital technologies to provide actionable insights that drive better CX in a disruptive ecosystem. A testament to this is two recent award wins, namely, the ‘Golden Globe Tigers 2019 Award’ for our intelligent automation platform and the ‘Digital Company of the Year 2019 Award’ from the BTVI group.
We are also proud to launch our ‘Thought Leadership Compendium’ which is a collection of some of our best articles, highlighting the shifts happening in the industry and our views on them.
Happy Reading!
Vivian Gomes l Vice President – Marketing l CSS Corp