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AI and Bots are talk of the town today and let me tell you that the buzz is real. At CSS Corp, we're changing the way customer experience is delivered. Like fine wine, AI solutions mature with age and this is the case with CSS Corp's AI Virtual Assistant Yodaa as well. Yodaa has been wowing AI practitionists all over and is changing the face of customer engagement.

We are also pleased to invite you to an exclusive complimentary live webinar on Aug 17 at 12 pm EST – “Simplifying Your IT Infrastructure through Intelligent Automation”. We hope your company can participate in this and hear the latest insights around streamlining IT Infrastructure operations. Please register and block your seat at the earliest.

Happy reading!


CSS Corp Marketing


Handpicked Blogs


Inside Out – A Practitioner’s Perspective On ADA Compliance

The American with Disabilities Act (ADA) is a 1990 civil rights law aimed at preventing discrimination based on disabilities, to comply with the ADA guidelines. Read More


Shadow IT
Is It Time To Accept?

The growth of digital cloud services in the last decade has made it the foundation for innovative business solutions across enterprises. Read More

Thought Leadership 


Augmented Intelligence in Customer Service

AI Solutions, if used intelligently, can not only assist the customer support representative, but also offer self-service solutions directly to the customer. Read More


Transform Cost Center into Profit Center

The advent and adoption of new age connected devices and digital technologies has rapidly transformed businesses and organizations across industries Read More

Industry Analyst Blogs featuring CSS Corp's Yodaa

Virtual Assistant I Am! CSS Corp Looks to Yodaa

The idea that the future model of customer experience includes a high level of automation is already widespread. A whole ecosystem of developers and vendors is catering to an emerging mass market of bots and virtual assistants Read More


Can virtual assistants help to heighten the value of customer interactions?

In a world of inflated hype around chatbots and where customer service interactions solutions claiming to be AI or cognitive are popping up at a feverish pace, it’s up to service providers to take a stance and articulate a strong value proposition Read More

Industry Recognition
CSS Corp wins the NASSCOM digital skills award – Article on awards published by The Hindu business Line

CSS Corp wins the NASSCOM digital skills award

Re-skill is the one mantra that can prepare the $154-billion-strong information technology industry for the challenging future that lies ahead. The industry is marching on to become $350 billion by 2025. Know More


CSS Corp ranked as leader in multi-channel customer management services for 2017 by NelsonHall

CSS Corp, a leading IT services and technology support company on Tuesday announced that it has been recognised as a 'Leader' by the global research and advisory firm NelsonHall Know More