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“Oh, how the times have changed!”. Every year brings forth new innovation. Digital is impacting the lives of many on this planet. Over 2 billion of us own smartphones, while 60% of the global population remain unconnected to the internet, which shows the untapped potential. 

Digital is prompting organizations across industries to reimagine their customer engagement strategies for better business success and outcomes. We are moving towards a conversational economy where a few spoken words to a machine can accomplish a business transaction. 

At CSS Corp, digital and analytics is at the heart of our go-to-market and business strategy. We are trying to break the stereotypes in services industry through adoption of new age technologies that are complementary in nature. 

Recently, CSS Corp was recognized as a ‘Strong Performer’ and included among global Top 10 customer analytics service providers in the Forrester Wave™ for 2017 Customer Analytics Services. 

Thanks

CSS Corp Marketing

Infographics

Conversational X

Conversational [X] - The Era of Voice Enabled Technology Interfaces Driving Business

We are moving towards a conversational economy where a few spoken words to a machine can accomplish a business transaction. This infographic charts how new age technologies like AI, Automation and NLP will enable conversational [X] Download Now

Contelli

Harmonize, Automate and Modernize IT Operations with Intelligent Automation

Just as electricity transformed almost everything 100 years ago. Recent advances in Artificial Intelligence (AI), analytics, and automation are pushing the boundaries of what machines can do in all facets of business and IT. This infographic explains how Download Now

CSS Corp in the News 
CSS Corp recognized as a strong performer in The Forrester Wave™ Customer Analytics Service Providers

CSS Corp recognized as a strong performer in The Forrester Wave™ Customer Analytics Service Providers 2017

Brandon Purcell, Senior Analyst serving Customer Insights professionals at Forrester Research said, "CSS Corp is strongest for customer support. CSS Corp excels in delivering state-of-the-art customer support solutions to its clients." Read More

CSS Corp expects to grow faster than the Indian IT market - Nishikant Nigam, CDO, CSS Corp

CSS Corp expects to grow faster than the Indian IT market - Nishikant Nigam, CDO, CSS Corp

Smaller companies that have made investments in technology would have an edge over larger players as the newer digital services they offer, have not yet been hit by commoditization and consolidation Read More

Handpicked Blogs 

5 Strategic Best Practices To Improve IT Customer Service

5 Strategic Best Practices To Improve IT Customer Service

Are there five best practices to improve IT customer service? The answers to this question could vary depending on who you talk to. In this blog are top 5 strategies to improve IT customer service Read More

5 Reasons Why You Should Migrate to The Cloud, If You Haven't Already

5 Reasons Why You Should Migrate to The Cloud, If You Haven't Already

Industry analysts have identified four technology trends that will play a big role in the growth of small firms in the coming year. They are cloud computing, IT services, mobility, and security Read More

CSS Corp at Global Summits

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CSS Corp is a Sponsor at Technology Service World 2017

CSS Corp is a Sponsor at Technology Service World 2017. Meet us to discuss new ideas and approaches to create and deliver superior customer experience Meet us

CSS Corp at the Digital Convergence Conference

CSS Corp will be at  ISG's SIC: Sourcing Industry conference

Meet us at ISG’s Sourcing Industry Conference (SIC). SIC is specifically designed for service and technology providers that wish to benefit from ISG's in-depth market research and industry insights Know More