[Newsletter] Propelling the innovation journey

The global economic and technological ecosystem is evolving, at a much higher rate than ever before. These are exciting times indeed, and organizations positioning themselves to be at the intersection of people, ideas, and creative action are continuing to grow at scale.

At CSS Corp, we continue to partner with our clients on new proofs of concept that test out new means and ways of working while adapting to new realities. We are among the few companies that offer an integrated model that blends the gig economy with the on-premise workforce. Recently, CSS Corp was hailed as the Most Admired IT Company of the Year at the Golden Globe Tigers Awards 2022, for best employee engagement practices, IT capabilities, innovative service offerings, and unique outcome-based business models that are disrupting the industry.

Read about this and more in this month’s newsletter.

Happy Reading!

Warm Regards,

Vivian Gomes l Chief Marketing Officer l CSS Corp

[Press Release] CSS Corp and Conversica join hands to drive Conversation Automation Innovation

CSS Corp has recently announced a strategic partnership with Conversica Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams, to help enterprises elevate their customer experiences and generate new revenue streams. Read Now

[Industry Story] Dismissing the dismisser: A new trend might turn the tables in the world of work

Anish Philip, Executive VP & Chief People Officer at CSS Corp shares his insight with ET HRWorld on revenge resignation. The industry story talks about how the companies that went about downsizing during the pandemic can impact their current attrition rates massively. Read Now

[Panel Discussion] Naukri Sales Rendezvous Meet 2022

Thendral Rajendran, Vice President at CSS Corp recently served as a speaker and panelist for "Naukri Sales & Rendezvous Meet 2022" which was on decoding jobseekers expectations and emerging trends.
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[Panel Discussion] Harness the power of the whole company to serve the customer

Saraswati Kadel, Associate Director at CSS Corp recently served as a panelist at The Economic Times CX Leaders Roundtable held by ET Edge on the importance of harnessing the power of the whole company to serve the customer. Read Now

CSS OnDemand – Revolutionize CX with CSS OnDemand

CSS OnDemand is our unique gig customer experience ecosystem that harnesses passionate and knowledgeable freelance talent from across the globe who know, love, and are expert users of our customers’ products, to provide an elevated yet empathetic support from a user perspective.

Not a traditional BPO partner, we are a refreshing, new way for businesses to find and reward their most loyal users to provide an exceptional peer-to-peer support experience that complements your in-house support centers. Watch Now

[Flyer] Ivanti Neurons – ITSM implementation by CSS Corp

This flyer highlights CSS Corp's industry-leading Ivanti neurons implementation services to drive a holistic ITSM approach using industry best practices and value-added functionalities.
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[Case Study] Next-gen CX through gig support model

This case study demonstrates CSS Corp's gig support model that would accelerate support and, at the time, dynamically scale up/down support strength to match call load for the largest OEM in the electronics industry.
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CSS Corp In The News