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Best ESG Initiative Award

The start to the year has been a mixed bag globally. But one thing that rides on unquestionably is the consensus among global organizations on the role of technology-led operations to drive businesses. CSS Corp embeds powerful technology platforms in its solutions to solve clients’ business problems, and has emerged as a value orchestrator. We believe that solution-led differentiation is key in today’s competitive landscape.

Along with technology, ESG initiatives are critical to drive responsible growth and impact. We were recently recognized for our efforts to reduce carbon footprint and although there’s a lot to be done, it continues to remain an important component of our organizational approach.

Read about this and more in this month’s newsletter.

Happy Reading!

Warm Regards,

Vivian Gomes l Chief Marketing Officer l CSS Corp

Industry Recognitions

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Rahul Joshi recognized as Most Innovative CTO

Rahul Joshi, CTO, CSS Corp has been recognized for his innovation excellence and outstanding leadership by the Silver Feather Awards which celebrates, recognizes, and honours excellence in innovation across all business incorporated industries. Read Now

ICBAI Conference

CSS Corp Wins Best Paper Award at ICBAI 2021

CSS Corp has recently won the Best Paper Award (Industry Category) at the 8th International Conference on Business Analytics and Intelligence (ICBAI) for the submission on “Structured methods to identify hidden insights of a customer support system”. Read Now

POV, Blog & E-book

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[POV] Scaling the CXaaS Frontier to manage CX expectations

This POV analyzes the challenges businesses face and why organizations need to embrace Customer Experience as a Service or (CXaaS) to manage CX expectations, and let CX and EX to intermingle with each other freely. Read Now

Driving-Digital-Sustainability-with-Carbon-Neutral-Websites

[Blog] Driving Digital Sustainability with Carbon Neutral Websites

In this blog, CSS Corp's Chief Scientist, Dr. Kiran Marri talks about digitization of the modern world and CSS Corp's initiatives towards carbon neutral strategies for sustainable operations. Read Now

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7 CX Trends To Watch Out For In 2022

In 2021, businesses thought they had covered most of their bases when it comes to customer experiences, but there’s still a lot to be done. Any long-term CX strategy must have as its nucleus proactive support models, digital-first, instant customer gratification experiences, and complete attention to customer security and privacy.
Given what 2020 and 2021 gave us, how does CSS Corp look forward to this year? Read on to find out what according to CSS Corp will be the major predictors for customer experience in 2022. Read E-book Now

Videos

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Upskilling in Pace With Growing Tech

This panel discussion by Business Insider and Coursera, featuring CSS Corp's CTO, Rahul Joshi talks about how India's leading enterprises are deploying in-house up-skilling initiatives to stay ahead of the tech curve. Watch Now

Smart-Mobility

Smart Mobility Services Video

This video showcases CSS Corp's Smart Mobility Services which are built to address unique business challenges through robust solutions that leverage digital technologies to build impeccable CX. Watch Now