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Dear Sir / Madam

I hope you’ve had a good start to 2023. I’m delighted to share that our 2022 calendar year ended with strong recognitions from COMPARABLY. Movate was recognized in the "Best Company for Women 2022," and the "Best Company for Diversity 2022" lists. These accolades reflect our strong commitment to building an inclusive culture at Movate. Movate was also recently recognized as a “Leader” for AI & Analytics in the Contact Center – CX Services Provider Lens™ by ISG as well as a “Leader” by NelsonHall for CX services for Startups and Emerging Brands 2022.


With industry headwinds on the horizon, we believe we are well-positioned to build upon our core organizational pillars of ‘momentum’ and ‘innovation’ to partner our clients and drive meaningful outcomes for them. 2023 beckons, are you ready for the show? We would love to engage with you and brainstorm if we can help solve any of your pressing IT/CX challenges. Do check out our e-book on CX trends for 2023, articles by our leaders, case studies and more.

Happy reading!

Warm Regards,

Vivian Gomes l Chief Marketing Officer l Movate (Previously known as CSS CORP)

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Movate In The News

digital customer experience (CX) ecosystem


[ Article ] 5 CX trends to watch out for in 2023

Will 2023 be the year of reckoning for CX? It may well be, given the 5 key trends we see evolving in 2023. Sid Victor, Head of Support Services, delves into the details. Read more

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ISG-1

[ Report ] Movate recognized in ISG Provider Lens™ - Contact Center CX Services

Movate stands as a “Leader” for the 3rd year in a row with AI-powered offerings, analytics designed to help customers glean real value from their data. Read more

Rahul-Joshi

[ Article ] How cloud computing trends & AI/ML can be leveraged in 2023

Rahul Joshi, CTO at Movate, shares his thoughts on cloud computing trends. Also, he talks about how AI/ML can be leveraged to become more efficient in 2023. Read more

Rajshekaran

[ Article ] Can the outcome-based engagement model be the key to your firm’s success?

Surviving in today’s volatile market scenario without a progressive monetization strategy is as difficult as it gets. Rajasekharan explains how outcome-based pricing model can be the key to your organization’s success. Read more

How-to-maximize-value-returns-from-your-technology-investment

[ Article ] How to maximize value returns from your technology investment

Companies that invest in experience-driven digital transformation and shift to a more customer-centric business approach will have the upper hand. Syriac says it’s time to maximize value returns from tech investment. Read more

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Recent Awards

Best-Company-for-Women-2022

Movate recognized as the ‘Best Company for Women 2022’ by Comparably

Movate named in the Best Company for Women 2022. The list in this category is based on ratings by female employees who rated the organizations in nearly 20 core workplace metrics—pay, perks, and benefits to career growth and work-life balance. Read more

Best-Company-for-Diversity-2022’-by-Comparably

Movate recognized as the ‘Best Company for Diversity 2022’ by Comparably

Movate was also named in the named in their Best Company for Diversity 2022 category based on 7,804 ratings. The overall culture score of 88/100 or A+, incorporates employee ratings based on their feedback on the team, CEO Rating, happiness, and more. Read more

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Infographic & Case Study

Unleash-the-power-of-Digital-Associates

[Infographic] Unleash the power of Digital Associates

Advanced conversational tools in the enterprise are actually ‘digital associates’ that work for and with people to create better experiences across their stakeholder ecosystems. Digital associates step up to the challenge by going beyond conversational services. Read more

Digital-Transformation-for-a-global-cosmetics-leader

[Case Study] Digital Transformation for a global cosmetics leader

The client needed to invest in digital technologies to deliver great customer experiences with the convenience, personalization, and freedom to take brand engagement to a new high. Movate stepped in and designed a structured digital approach. Read more

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Industry Events

EITK

EITK - Customer Response Summit – Austin, TX

Movate is a Gold Sponsor. Register or follow this event from March 01-03 for updates on our panel discussion and other resources. Read more

TSIA-World-–-INTERACT

TSIA World – INTERACT, Orlando, FL

Movate is a Silver Sponsor. Register or follow this event from May 08-10 for updates on our TechByte sesssion and other resources. Read more